Request an application online, or call 938-4115 ext. 120
You can also download the application below, or pick one up at our offices:
310 Boles Street in Weed. Monday – Thursday 9 AM – 4 PM
or at your local Family Resource Center.
Established in 1981, Home Energy Assistance Program (HEAP) is a federally funded program that helps low-income households pay their energy bill, by providing a direct grant payment to an eligible client’s utility or heating provider to help offset the cost of heating their home.
Download the 2018 Applications and Instructions by clicking the following link:
2019 Income Guidelines
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Q. How do I get assistance with my electric, fuel or firewood costs?
A. Complete all pages of an application packet, provide all supporting documents as stated in the packet, and mail it to GNS’s Energy Department.
Q. What documentation do I need to provide?
A. Instructions are provided in the application packet.
Q. How often can I apply for assistance?
A. Once each contract year with one form of energy.
Q. Do I need to continue making payments on my bill?
A. You are still responsible for making your normal monthly payments to Pacific Power or your fuel providers.
Q. How do I obtain delivery of my fuel once I am approved?
A. Once you receive your approval letter from GNS you will need to coordinate delivery of your fuel with your vendor.
Q. What firewood provider can I use?
A. You can select an approved supplier from our list.
Q. What do I do if I receive a shut-off notice?
A. You must complete an application and once it is processed our office will call in a pledge on your behalf. You will receive a letter from GNS detailing the action taken once your application is approved.
Q. Do I need to wait to have a shut off notice before I apply for assistance?
A. No. You should apply for assistance before you receive a shut-off notice to allow for the processing time of your application and to avoid service interruption.
Energy Assistance Help Desk (530) 938-4115 ext 120
Energy Assistance makes a huge difference to me. I’m on Social Security & it’s not much. I have to watch every penny I spend—even with the assistance. Having Great Northern Services help with my power bill frees up money for food. Claudia has gone out of her way not just this year but in the past. She really heard my situation, took it to heart, and was so helpful. She’s awesome.
—Don P. from Mt. Shasta, CA
If it weren’t for the help buying propane I would have been one cold puppy—it would have been a very tough winter. I’m a veteran with not too many benefits & on a fixed income. I was using my credit cards and getting into debt. I’ve been living here since ’71.
—Bill Buffalo from Weed, CA
The application process is much easier now than it used to be. I went to get an application on my lunch break, came back, and Dodi came around to get it from me—she was really sweet. It was just a couple of weeks before the oil company got the check and I got the oil—it didn’t take long at all. Everybody falls hard on their luck sometimes, and GNS is always willing to help. No one was ever rude or snotty; they are always nice.
— Annie P. from Weed, CA