3/19/2020: Update to services in response to COVID-19: The Energy Assistance Program continues to function as normal with slight changes to procedure to limit face-to-face contact. Applications are available through the USPS and can be requested on our website or over the phone. If you have questions or need help filling out an application, please leave us a message at extension 120. We’ll have someone call you as soon as possible.
New: apply online!
Fill out and submit an application for Energy Assistance & Weatherization, upload the necessary documentation, and submit a digital signature.
Receive an application by mail: Request one online, or call 938-4115 ext. 120
You can also download the application below, or pick one up at our offices:
310 Boles Street in Weed. Monday – Thursday 9 AM – 4 PM
Established in 1981, Home Energy Assistance Program (HEAP) is a federally funded program that helps low-income households pay their energy bill, by providing a direct grant payment to an eligible client’s utility or heating provider to help offset the cost of heating their home.
Download the 2020 Applications and Instructions by clicking the following link:
2020 Income Guidelines
|Household Size||Maximum Monthly Income|
|NOTE: Income amounts for family sizes greater than six persons were determined based on the following calculation: Add 3% to
132% for each additional family member, multiply the new percentage by $53,006, and divide by 12. Example: household size of 7:
132% + 3% = 135% × $53,006 = $71,558.10 ÷ 12 = $5,963.18 per month.
If you are interested in being a firewood vendor, please contact us or download the GNS Wood Vendor Application.
Q. How do I get assistance with my electric, fuel or firewood costs?
A. Complete an application and provide all the necessary supporting documents. Applications can be submitted online, by mail, or at any of the Family/Community Resource Centers in the county.
Q. What documentation do I need to provide?
A. Instructions are provided in the application packet.
Q. How often can I apply for assistance?
A. Generally, a household can receive assistance once each contract year with one form of energy. Currently, there is additional funding in response to the COVID-19 Pandemic that may allow us to help some households an additional time this year. The top priority for that funding is households that have been economically affected by the pandemic and received EDD benefits due to those impacts.
Q. Do I need to continue making payments on my bill?
A. You are still responsible for making your normal monthly payments to Pacific Power or your fuel providers.
Q: Can I receive Energy Assistance if I have the CARE discount on my power bill?
A: Yes. Through the California Alternate Rates for Energy (CARE) program, income-qualifying residential customers can receive a 20 percent discount on their Pacific Power bills. This does not prevent you from applying for or receiving LIHEAP Energy Assistance. You can contact Pacific Power by phone at 1-888-221-7070 to obtain an application for the CARE program, or enroll through their Website: www.pacificpower.net/care
Q. How do I obtain the delivery of my fuel once I am approved?
A. Once you receive your approval letter from GNS you will need to coordinate delivery of your fuel with your vendor. Some vendors wait for payment before making a delivery.
Q. What firewood provider can I use?
A. You can select an approved supplier from our list.
Q. What do I do if I receive a shut-off notice?
A. You must complete an application and once it is processed our office will call in a pledge on your behalf. You will receive a letter from GNS detailing the action taken once your application is approved.
Q. Do I need to wait to have a shut off notice before I apply for assistance?
A. No. You should apply for assistance before you receive a shut-off notice to allow for the processing time of your application and to avoid service interruption.
Portions of Siskiyou County may be designated Public Safety Power Shutoff areas. It’s recommended that you check your address with your power company to find out if you are in such an area and to make sure they have all your current contact information.
Pacific Power customers · PG&E customers (Somes Bar area)
Energy Assistance Help Desk (530) 938-4115 ext 120
Energy Assistance makes a huge difference to me. I’m on Social Security & it’s not much. I have to watch every penny I spend—even with the assistance. Having Great Northern Services help with my power bill frees up money for food. Claudia has gone out of her way not just this year but in the past. She really heard my situation, took it to heart, and was so helpful. She’s awesome.
—Don P. from Mt. Shasta, CA
If it weren’t for the help buying propane I would have been one cold puppy—it would have been a very tough winter. I’m a veteran with not too many benefits & on a fixed income. I was using my credit cards and getting into debt. I’ve been living here since ’71.
—Bill Buffalo from Weed, CA
The application process is much easier now than it used to be. I went to get an application on my lunch break, came back, and Dodi came around to get it from me—she was really sweet. It was just a couple of weeks before the oil company got the check and I got the oil—it didn’t take long at all. Everybody falls hard on their luck sometimes, and GNS is always willing to help. No one was ever rude or snotty; they are always nice.
— Annie P. from Weed, CA